ORBOT MACHINES
Discover Our World-Class Fleet
The meticulous and miraculous engineering of the ORBOT incorporates our patented drive system creating a dual-action system that simply outperforms the competition.
WE ARE PIONEERS OF DUAL-ACTION ORBITAL Technology
Our unique design provides a powerful form of vibration that generates an increased level of agitation, which is the principal factor for delivering superior results in all professional cleaning, scrubbing, grinding, stripping and polishing applications.
The ORBOT Fleet of Machines
With ORBOT technology, simply swap ORBOT pads and/or brushes on any of our machines and clean any floor type.
The differences in our machines are the variety of features and benefits we designed to fit your cleaning needs. Some are cordless, some are lightweight, and some price points fit your budget perfectly. But every machine is easy to use and will clean any type of floor with the correct ORBOT accessories.
Find the ORBOT that’s right for you… and experience “WOW” cleaning results.
Introducing ORBOT Squared
Go from Round to Square and Back to Round in Seconds.
Quick-change tank system.
No Mess Strip & Sand With Onboard HEPA Vacuum.
ORBOT SQuared
BEING THIS SQUARE WAS NEVER THIS COOL
ORBOT Micro
Cleans small areas big
ORBOT SLiM
Lean, mean, cleaning machine
ORBOT LiO
Delivers mid-size might
ORBOT VIBE
Does it all, helps your wallet
ORBOT SPRAYBORG
Keep going, and going, and going
ORBOT LiFE
Live a life with or without cords
Every ORBOT Machine is CRI certified
CRI’s Seal of Approval (SOA) program is the carpet industry’s only scientific program to test and measure the effectiveness of carpet cleaning products and equipment. The program helps consumers make informed decisions and helps manufacturers improve their products. The results are cleaner, healthier, and longer-lasting carpet.
SHOP NOW
ORBOT offers flexible payment plans and free shipping on every purchase. Visit the ORBOT store and start deep cleaning today.
Click here to view our full product warranty
NORTH AMERICAN WARRANTY POLICY
All warranty repairs will be coordinated through our web site.
Shipping costs are NOT covered by ORBOT.
A copy of all warranty claims will be emailed to
customerservice@orbotusa.com for quality assurance reporting.
Warranty term: The VIBE machine is made with care and covered for one (1) year against manufacturing defects effective from date of original purchase from manufacturer for parts ONLY.
Non-warranty items:
Powder Coat Finish
Power Cord, Extension, 50’ (1033)
Velcro Driver Plate (30401) + (MFVDP17)
Driver Plate Mounting Screws (3047)
Counterweight Assembly, includes Bearing Assy (3026)
Check Valve Strainer (30155)
Solution Tank (04-002)
All Adhesive Labels
All Switches
All Accessories
User Negligence
Click here to view our return policy
RETURN POLICY
At ORBOT USA, we strive to ensure your complete satisfaction with our products. If, for any reason, you are not entirely satisfied with your purchase, we offer a transparent and customer-friendly return policy. Please read the following guidelines carefully to understand the return process for Orbot USA products.
Eligibility for Returns
Only products purchased directly from Orbot USA or our authorized resellers are eligible for returns. If you have purchased our product from a third-party seller, please contact them directly for their return policy.
The product must be in its original condition, unused, and in the same packaging as when you received it.
Return requests must be made within 30 days of the original purchase date.
Return Process
To initiate a return, please contact our customer support team through one of the following methods:
Phone: 760.936.8054
Email: CustomerService@orbotusa.com
– Provide the following information when contacting our support team:
– Order number
– Product name and description
– Reason for return
– Contact information (name, email, and phone number)
Return Authorization
Once your return request is received and approved, our customer support team will provide you with a return authorization number (RMA) and instructions on how to proceed.
Please do not return any items without obtaining an RMA number.
Return Shipping
Customers are responsible for the shipping costs associated with the return, unless the return is due to a manufacturing defect or shipping error on our part.
We recommend using a trackable shipping method and obtaining insurance for the returned item, as Orbot USA will not be held responsible for any lost or damaged packages during the return process.
Refund or Exchange
Upon receiving the returned item and verifying its condition, we will process your refund or exchange within 30 business days.
Refunds will be issued in the original form of payment used for the purchase.
In the case of an exchange, we will send you the replacement item(s) as soon as the return is processed.
Non-Returnable Items
Certain products and services may be exempt from our return policy such as training sessions.
Damaged or Defective Items
If you receive a damaged or defective product, please contact our customer support team immediately.
We may request photos or additional information to assess the issue before approving the return.
Warranty Claims
For warranty claims, please refer to the specific warranty terms and conditions provided with your product. Warranty coverage varies depending on the product and may require separate procedures.
Please note that this return policy applies only to purchases made within the United States.
ORBOT USA reserves the right to amend this return policy at any time without prior notice. Any changes or updates will be posted on our website.
If you have any further questions or need clarification, please do not hesitate to contact our customer support team. We are here to assist you and ensure a smooth return process.
Thank you for choosing ORBOT.
Clean. Renew. AMAZE.
